Payment-Shipping-Returns


shipping

We ship worldwide with our shipping partners DHL or UPS. Deliveries to non-EU countries incur additional duties and fees. For more information, see:

http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm

 

shipping costs per order

Germany 5.90 € (DE) with DHL
Germany 9.90 € (DE) with UPS
from 50.- € free shipping
USA, Canada, Australia with DHL: 39.90 €


payment options

 

- advance payment / bank transfer with 3% discount -

With this payment method, you transfer the invoice amount (cost + shipping -3% discount) to our bank account. It takes on average 2 days until the money is received by us. Meanwhile, we already prepare your order and can send it immediately upon receipt of payment.

 

- PayPal Plus (PayPal, credit card, direct debit) -

PayPal is a subsidiary of Ebay and already has over 50 million members worldwide. PayPal is free for buyers, safe and absolutely easy. You only need to register once on PayPal and you can immediately make payments in thousands of shops worldwide via PayPal as a secure intermediary by credit card or bank transfer from your bank account. With PayPal Buyer Protection eligible purchases for up to 400, - EUR are secured without additional costs. Due to the extensive protection mechanisms, the risk of trading with an online shop is minimized, because as a customer you can claim not only all legal claims but also PayPal Buyer Protection for non-delivery and the money back guarantee.

With PayPal PLUS we can offer our customers the popular payment methods: PayPal, direct debit, credit card payments - even customers without a PayPal account.
No matter which of the PayPal PLUS payment methods our customers choose: PayPal PLUS transactions protect PayPal seller protection against possible payment defaults.

 

- SOFORT / Klarna money transfer -

Online money transfer - The TÜV certified fast alternative to prepayment with 500, - EUR buyer protection. At the end of the order process, you will be redirected to sofort.com, where you will be able to process your payment with your bank details, PIN and TAN. Upon completion of the payment, we will receive confirmation that this has been done and will ship your goods immediately. Your advantages are obvious: comfortable, fast and no waiting times as in advance.

 

- Cash on pickup -

A pick up at cash payment in our warehouse is possible after prior appointment.

 

payment Information


bank details
Hamid SOLAYMANI MONAZZAH
IBAN: DE13500100600008168608
BIC: PBNKDEFFXXX
Postbank Frankfurt


PayPal payments to:
nomadart_shop@yahoo.de

 

returns

Returns can be returned to us within 14 days after receipt of the goods.
If you want to return an article, please proceed as follows:

1. Pack your return shipment in the original box, folded as well as possible if it is home textiles.

2. Please add a note stating the order and customer number, your name and address, possibly your e-mail address and an indication of where we can return the amount paid (PayPal account, bank details, etc.).

3. Please send the return as a parcel containing goods insurance equal to the amount of your order. Please note that parcels are not insured.

Please send the return sufficiently franked and insured back to us! The costs for the return take over the buyer.

Returns please to the following address:

Hamid Solaymani Monazzah
Unter Krahnenbäumen 6
50668 Köln
GERMANY

 
Do you have anymore questions?

Call us at: + 49-221-29440010
or send us a message.